Same profitability visibility, without the rough edges.
Productive is a genuinely well-liked agency management platform, with real profitability tracking and features that keep improving with every update. Hourglass covers the same core ground. The difference shows up in the details — and in where the platform is built and supported from.
Try Hourglass freeCapterra reviewers describe Productive as “a very promising product but there are bugs littered throughout the product especially in critical modules like timesheets and invoicing” — specifically the two areas that matter most for accurate profitability data. One recurring example: invoice dates showing a day out from the time entry they were generated from.
(Capterra reviews)
Multiple reviewers report exported PDFs coming back blank, and CSV exports from the reporting module returning only a header row with no data underneath — awkward if you need to hand a report to a client or finance on short notice.
(Capterra reviews)
Built and supported from the UK — straightforward for UK-based teams to reach support during working hours.
A simpler surface area. Fewer modules means less that can break, and less to learn before a new team member is productive.
Xero-native from day one, not a bolt-on integration.
Productive is a solid, well-reviewed platform with real strengths, particularly its steady feature development. If you're a UK firm specifically, or want fewer moving parts and a support team in your own timezone, Hourglass is built to get you there.
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