Built for agencies, consultancies & MSPs

I built Hourglass because I was tired of finding out a project had lost money after it was finished.

It connects time tracking, project budgets, team capacity and delivery in one place — so you can see what's actually happening while there's still time to fix it. No enterprise PSA price tag, no months-long implementation.

14-day free trial · Full feature access · No credit card required

Running an MSP? Keep your PSA for the service desk — see how Hourglass works alongside it

10

Built-in reports

14

Day free trial — full access

UK

Built & supported in the UK

Why I built this

The problem wasn't time tracking. It was knowing what the time actually meant.

I was working somewhere that replaced an expensive enterprise PSA with a free time tracker. It saved money, but budget visibility, utilisation reporting and project profitability disappeared overnight — replaced by spreadsheets for budgets, another tool for planning, and another process for reporting.

The information we actually needed — are we going to make money on this project? Are we going to finish it on time? Is the team overloaded? — became surprisingly difficult to answer. So I built Hourglass: one platform with the core features a professional services firm actually needs, without the enterprise price tag or the months-long implementation.

It's a small, focused UK company, not a bloated platform pretending to be simple — built by someone who's actually lived the problem, and still building it with that same problem in mind.

AC

Anthony, Founder of Syncrasoft

See if Hourglass fits your team
Planner & Gantt

Schedule the team and see delivery timelines in one place

A drag-and-drop weekly planner for resourcing, and a Gantt-style portfolio view for delivery timelines across every active project — so you can see who's scheduled where, and what's coming up, without switching tools.

  • Drag-and-drop weekly planner with capacity and time-off indicators
  • Gantt view with task dependencies and drag-to-reschedule
  • Portfolio view showing every active project's timeline side by side
  • Spot overloaded engineers and rebalance before delivery slips

One place to see what's coming up

Weekly capacity, Gantt timelines and portfolio view — no switching between tools to work out who's free and what's overdue.

Client portal

Give clients the information they need — not your whole system

Invite client contacts directly from their client record. They get a secure, branded portal showing their projects, budget consumption, team and upcoming milestones — with no access to your internal data.

  • Invite by email in one click from the client record
  • Budget bars, hours logged and remaining per project
  • Upcoming milestones and project end dates at a glance
  • Fully isolated — clients never see your rates or financials

Nothing more than they need to see

Budget, milestones and their own team — that's it. Billing rates, internal reports and other clients are hidden at database level, not just in the UI.

Xero

Native integration

Invoicing that plugs directly into Xero

Connect your organisation to Xero once, then push invoices generated from logged time straight across — no exporting CSVs, no manual re-keying, and payment status syncs back automatically.

Try it free
What Hourglass does

Everything I wanted from a PSA, without the PSA-sized price tag.

Three questions I built Hourglass to answer for every project, every week.

01

Is this project actually making us money?

Hourglass works that out as your team logs time. You can see the budget, expected margin and actual position without rebuilding a spreadsheet at the end of the month.

Live burn rateBilling rate mappingMargin per projectRAG health scores
Learn more
02

Who can actually take the next project?

A drag-and-drop weekly planner shows every engineer's scheduled work, capacity and time off, so you can see who's overloaded and who has room — and rebalance before delivery slips, not after.

Weekly plannerBillable utilisationCapacity viewTime off indicators
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03

Which projects should I worry about?

Budget burn, RAG status and overdue milestones are surfaced before the project becomes a problem — with an estimated £ figure at current pace, not just a colour, so you know how much it matters.

RAG scoresBudget alertsMilestone trackingDelivery risk
Learn more
04

Let Hourglass explain what's going on

Powered by AI

Got a report with 200 rows of numbers? Hourglass can summarise the important bits, flag unusual results, and explain where things need attention — so you don't have to dig through every line yourself.

Report summariesBudget risk flagsAnomaly detectionClient narratives
Learn more

We don't think every professional services firm needs a £50k PSA.

10 built-in reports — profitability, budget tracking, client billing, utilisation, executive summaries — ready across any date range with CSV and PDF export. No spreadsheet rebuilt every month.

Common questions

Common questions about project profitability and time tracking software for professional services.

What is Hourglass?

Hourglass is a project delivery and profitability platform for MSPs, agencies and consultancies. It works alongside your existing PSA or service desk, and combines time tracking, project management, resource planning and profitability reporting in one tool — giving teams real-time visibility into which projects are making money and which are at risk.

How do agencies improve team utilisation?

By making utilisation visible in real time. Hourglass shows planned vs logged hours per engineer per week, highlights over and under-utilisation, and lets project managers rebalance workloads before delivery suffers. Billable utilisation rates are calculated automatically across any date range.

What is the best PSA software for small professional services firms in the UK?

Hourglass is designed specifically for small to mid-size UK professional services firms — agencies, consultancies, and MSPs — that need the delivery visibility of enterprise PSA software without the cost or complexity. Starter plan is free; Pro is £12 per user per month.

Does Hourglass include a client portal?

Yes. You can invite client contacts directly from their client record in Hourglass. They receive a secure, read-only portal showing their projects, budget consumption, hours logged, team members and upcoming milestones — with no access to your internal data, billing rates or other clients. Clients log in with their own account and are completely isolated from your internal app.

Free resource

Delivery Visibility Health Check

A practical self-assessment for professional services teams. Understand where your delivery visibility gaps are, what they're costing you, and which metrics to track first.

Get the free guide

Free tool

Project Profitability Calculator

Enter a project's fee, hours and cost rate, drag the scope-creep slider, see the margin instantly. No signup required.

Try the calculator
How we're different

More than a time tracker.

Hourglass isn't built to count hours. It's built to tell you whether the project is actually going to plan.

Using a free timer today?

Live in a few minutes, not weeks. No mandatory setup — invite your team and log time immediately, configure billing rates whenever you're ready.

Pricing

14 days free.
All features included.

Every new account gets a 14-day trial with full access — no credit card required. All prices in GBP.

Starter

Free

Up to 3 users · forever

  • 14-day full-feature trial
  • Time tracking
  • Project management
  • Basic reports (3)
  • Up to 3 members
Start free trial
Most popular

Pro

£12per user / month
  • Everything in Starter
  • Engineer Planner
  • All 10 reports
  • Teams & roles
  • Budget tracking & RAG scores
  • Time off management
  • Invoicing & Xero sync
  • CSV & PDF export
  • AI report summaries & insights
Start free trial

Business

£18per user / month
  • Everything in Pro
  • Priority support
  • Custom billing rates
  • Full audit log
  • SLA guarantee
  • Dedicated onboarding
  • AI budget risk & anomaly analysis
Get started

Stop discovering overruns at month-end.

Hourglass moves project profitability from retrospective to real-time — so your team can fix problems while there's still time.